Data Protection & Cookie Policy
Website Privacy Notice for Linde Malaysia Sdn Bhd ((“Linde Malaysia”).
Please note the following Statement is intended for Linde Malaysia Sdn Bhd and its group of companies in Malaysia in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) including any other applicable laws, rules and regulations requirements.
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Who We Are
With the following data privacy notice, we would like to inform you about the processing of your personal data by Linde Malaysia (hereinafter also referred to as "Linde").
From time to time, it may be necessary to adapt this privacy policy as whole as well as specific parts of it to comply with legal requiremnets or to cover changed or additional processing activities.
1.1 Controller
The controller responsible for processing of your personal data in the sense of data protection law is Linde Malaysia.1.2 Data Protection Office
Linde Malaysia
The contact details of the Data Protection Office of Linde Malaysia are:
Legal & Compliance Department
Level 13, The Pinnacle,
Persiaran Lagoon, Bandar Sunway,
47500 Petaling Jaya,
Selangor, Malaysia
Email:dpo.my@linde.com -
What Data We Will Process
2.1 For Core Business Purposes
• Master and contact data of customers and suppliers, such as name, address, telephone number, e-mail address, function, department of our contact persons, etc.
Personal data processed by us for core business purposes includes:
• Data we need for invoicing and payment processing, such as bank details, tax number, credit management information, etc., as far as it concerns the data of a natural person,
• Supplier and customer relationship management information, such as order history, etc., as far as it concerns the data of a natural person We regularly receive the personal data processed by us within the framework of and in the course of our business relationship with our customers. In some cases, we also receive personal data from affiliated companies of Linde, e.g. contact data from suppliers within Linde’s supplier relationship management. In some cases, we also process personal data that we have received in another manner, in accordance with the applicable data protection laws. This is regularly the case regarding: • Publicly accessible sources, e.g. trade and business registers, trade fairs, exhibitions, Internet sources, newspapers, trade directories, etc.
• Third parties who are not affiliated with Linde plc, e.g. trade/business associations, credit agencies, insurance companies, etc. 2.2 For the Purposes of Operating Our Website
When you visit the website of Linde , we collect certain personal data from you, which may include your name, address, phone number or email address. Such data is typically actively provided by you when you use our website, but in some cases, may be provided by third parties who are not affiliated with Linde, such as internet service providers or marketing affiliates or software plug-ins due to technical reasons. The following data (in particular log information and device data) is automatically processed by Linde: • The name of your Internet Service Provider (ISP)
• Your IP address
• Your browser type and your operating system (OS)
• Date, duration and time of your visit
• Visited websites
• Extracted data & downloaded files
• Your country
• Your referrer URL
• Your search term in case you were referred to our website by a search engine -
Why We Will Process Your Personal Data & Legal Basis
We process your personal data for permitted purposes and in accordance with the applicable legal provisions of the GDPR and relevant national data protection laws. 3.1 Core Business Purposes
We process personal data to the extent necessary to fulfill our contractual and legal obligations in connection with the business relationship with our customers, suppliers and partners. "Processing" means that we collect, store, delete or transfer personal data, to list a few examples. 3.2 Purposes of Operating Out Website
When you visit the website of Linde plc, the personal data we collect from you shall be processed in connection with the operation of our websites and is typically actively provided by you when you use our website, e.g. when you register for a certain service such the alert subscription, or as a result of services provided by third parties who are not affiliated with Linde, such as internet service providers or marketing affiliates or software plug-ins due to technical reasons. 3.3 Legal Bases of Processing
3.3.1 We Process Data to Protect Legitimate Interests
We process personal data insofar as it is necessary to safeguard the legitimate interests of Linde as well as our customers (and, if applicable, other third parties). Where this is the case, we process personal data only after due consideration of your relevant interests. 3.3.2 We Process Data with Your Consent
We process your personal data in cases where you have given us your consent. You may revoke your consent at any time. Please note, however, that data processing up to the date of revocation remains permissible. This may include alert registrations or measures to analyze pseudonymized user behavior to further improve our websites. 3.3.3 We Process Data to Fulfill Legal Obligations
We are required to process certain data in order to comply with legal obligations. Such obligations may arise from certain provisions of national commercial, trade, tax and social law as well as European legislation, e.g. in connection with regulations to avoid the financing of terrorism. In detail, this may also result in obligations for Linde to safeguard, store, report and collect data, which generally serve control purposes from the respective authorities. 3.3.4 Information Regarding Change of Purpose
Should we process your personal data for any reason other than that for which we originally collected them, we will only do so to the extent permitted by law and will inform you of this new purpose. 3.4 Automated Decision Making & Profiling
We do not use automated decision-making processes for procedures that have legal implications or a similarly significant impact on you. No decision will be made without further human review. -
With Whom We Will Share Your Personal Data
4.1. Data Collected for Core Business & Website Purposes
Personal data will be made available to other companies of Linde if and insofar as this is necessary for internal administrative purposes. Typical examples are centralized IT services, and communications.
We use external service providers as processors who may process personal data only on our behalf and subject to our instructions. This is the case, for example with website analytics, hosting of IT infrastructure or subscription to alert services.
In the context of the continuous development of our business, we may divest subsidiaries or business parts or merge our business or parts thereof with another company. Such transactions typically entail the transfer of customer information pertaining to the sold or divested subsidiary or business part to the buyer or to the company created by the merger. In the unlikely event of a complete sale of Linde or substantial parts thereof, your personal information will also be transferred to the buyer. 4.2 Website Data Shared with Social Media Providers
On some websites, Linde integrates content and publications (blogs, posts, news, videos, interviews etc.) provided by other social media / social networks (e.g. Facebook, LinkedIn, X/Twitter). As long as you do not click on any such content, no personal information will be transmitted to the respective social media provider.
By clicking on Social Media Wall content, your IP address will be transferred to the respective social media provider and stored, processed and used there in accordance with his privacy policy. An information banner at the Social Media Wall informs you that by clicking on a specific content, you agree to such transfer of your personal information. You can control sharing of your personal data with our media providers through our cookie management tool. You can find further details regarding the processing of your personal information by the social media providers here:
Facebook privacy policy
LinkedIn privacy policy
X (Twitter) privacy policy
YouTube privacy policy
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Where We Transfer Your Personal Data - International Data Transfers
We take care not to transfer your data to recipients in countries without an adequate level of data protection (third countries). However, in some cases, this cannot be completely avoided. Where this is the case, Linde takes appropriate measures to ensure an adequate level of data protection at the recipient.
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Storage - How Long We Retain & When We Delete Your Personal Data
We process personal data only as long as necessary for the purpose of processing. Log files are stored for 30 days. However, we may have to store some data for an extended period of time subject to applicable legal requirements or for the establishment, exercise or defense of legal claims.
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Your Data Subject Rights & How to Exercise Them
To exercise any of your rights, please email dpo.my@linde.com
7.1 Data Subject Rights Over Any Processing of Personal Data by Linde
Data subjects have the following rights subject to applicable law:
• Right to information -
Links
Our websites contain links to other websites, which are subject to separate data protection notices of the respective operators of such websites.
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Cookies & Tracking
This Cookie Policy applies for the website of Linde.
What are Cookies?
Cookies are small text files that are used by many websites in Malaysia and throughout the world. Cookies are created during your visit to our website and are placed on your hard disk by our server. Our cookies contain no information about specific individuals. Moreover, cookies placed by our servers can only be read again by us and not by any external website.
Most browsers are set to automatically accept cookies. If you do not wish to enjoy the advantages of cookies, you can deactivate this function in your browser. You can also view our website without cookies. However, this may restrict the use of some features.
Date
• Right to correction
• Right of deletion
• Right to limitation of processing
• Right to data transferability
• Right of objection
Furthermore, you have the right to revoke your consent to the processing of your personal data at any time with effect for the future. Such revocation has no effect for the past, i.e. it does not affect the legitimacy of the data processing carried out up to the revocation. 7.2 Objection to Processing Based on Legitimate Interests or in the Public Interest.
You have the right to object at any time to processing of your personal data based on public interest and to data processing based on legitimate interests for reasons arising from your particular situation. We may continue processing personal data if we have compelling legitimate grounds which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims. In particular, you have the right to object to the processing of your personal data.
October 2024